From alerting and setting up the crisis team to defining roles and developing practical working material.
The first obstacle in a critical situation is the alarm chain. Who has got the right and duty to start an alert? Who informs whom? Where are relevant mobile and private numbers stored? In order to prevent various delays caused by unresolved questions, we work closely with you to develop a tailor-made management system for the event of an incident.
It has to be defined which roles are needed in the crisis team and whom of the employees takes which role. In addition, we adapt tried and tested templates for the log to your specific needs. Additionally, we train the appropriate employees to use these tools in case your company gets involved in a critical event. Depending on the existing knowledge and skills in your team, we also design checklists and develop relevant stakeholder lists.
These documents enable you and your team to deal with crisis situations confidently; they allow you to face unusual challenges with all the assertiveness necessary.